Narre Warren VIC, Australia

Post Placement Support Consultant

Post Placement Support Consultant

  • Pakenham, Narre Warren, Cranbourne

  • Full Time

About Outlook

Outlook works towards achieving its primary vision, which is realising an inclusive society for all. Outlook promotes the empowerment of people with disabilities and experiencing disadvantage to participate in community life.

Our commitment is to people having choice and enabling people with a disability to have the same rights and opportunities as other members of our community.

Outlook is a for purpose organisation, meaning it delivers important community services and runs successful and ethical businesses that fund investment back into our organisation and people.

Outlook’s social enterprises, comprising our commercial businesses, contribute to further social outcomes through employment and skill development opportunities as well as positive environmental outcomes.

Are you ready to make a difference in the lives of others?

As a Post Placement Support Consultant, you will be responsible for the provision of specialised individual support and intervention to clients who have already gained employment, you will be required to work with both the client and the employer to obtain compliant documentation for claiming purposes.

Outlook delivers Employment Services Programs from 3 sites based within the Monash Employment Services Area. We assist people with disabilities and people experiencing barriers to employment to secure meaningful, long-term employment, through Commonwealth funded programs, Victorian State Government programs and NDIS funded programs. Together we create and facilitate sustainable opportunities for people with a disability to live, work and play within our community.

Who are you?

You love working in a productive and collaborative environment, and want to bring your drive, passion and most importantly your first-class customer service to a role where you are truly changing people’s lives. Happy to step up and take responsibility, you’re looking for a career where you can make an impact and genuinely help people.

You’re good at building relationships – and that will allow you to work with key stakeholders to maximise job opportunities for everyone. You’ll also enjoy helping colleagues so that we can achieve great results and make a difference, together.

Am I suited to being a Post Placement Support Consultant with Outlook?

We find people with experience in delivering great customer service such as retail, call centre operators, hospitality, consulting, business development, and administration are well suited to this role. Essential to success in this role will be highly developed interpersonal and relationship building skills and demonstrated professionalism, attention to detail and an ability to engage and influence.

Additionally, the successful applicant will be able to problem solve, think outside the box and act as a trusted advisor to our clients and employers. We provide training and support to ensure you turn your existing skills into a new career in Employment Services.

What you will be doing...

  • Build strong relationships with clients, employers and other stakeholders

  • Building rapport with participants to identify, assess and address individual needs

  • Ensuring participants remain in employment that will lead to sustainable employment outcomes

  • Administration and compliance such as documenting outcomes and managing collection of supporting documents

  • Source employment opportunities through your employer relationships

  • Delivering ongoing outstanding customer service to job seekers and employers

To be considered, you will have...

  • Eligibility to work in Australia

  • A current driver’s license and a comprehensively insured vehicle

  • Willing to complete a Criminal History Check

  • Able to pass a NDIS Workers screening check

  • Able to pass a Working with Children Check

  • Willing to complete a Pre-employment Medical Check

As a member of Outlook, you will have access to a wide range of employee benefits including:

  • An attractive base salary + Salary Packaging benefits

  • Flexible Working Arrangements

  • Career development opportunities

  • Work within a supportive and high performing team

To Apply

If this role and our business overview has made you excited for what your future could hold, we want to hear from you. Please follow the link for the Position Description for this role For more information, please contact Haley Robinson, General Manager of Employment Services on 0459 960 253.

Click here to obtain a copy of the position description outlining full details of this role.

To ensure the safety and wellbeing of our people, customers, and community, and in line with Public Health Order, Outlook requires that all employees must be fully vaccinated against COVID-19 and provide evidence of same.

Outlook is an equal opportunity employer and consistent with our organisational purpose, Outlook embraces diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities and diverse backgrounds and abilities to apply for this role.

Applications close: 10th October 2022.