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Pakenham VIC, Australia

Practice Coach

  • Work for one of the leading for purpose not-for-profit social enterprises

  • Competitive remuneration, including salary packaging option available

  • Part Time 20 hours per week – working across various sites within Metropolitan Melbourne which includes Pakenham, Narre Warren and Moorabbin

About us

Outlook works towards achieving its primary vision, which is realising an inclusive society for all. Outlook promotes the empowerment of people with disabilities and experiencing disadvantage to participate in community life. Our commitment is to people having choice and enabling people with a disability to have the same rights and opportunities as other members of our community.


Outlook Disability Services offers a suite of services that enable people with a disability to develop life skills, find and keep a job and participate fully in community life. Through its mission, vision and guiding principles, Outlook is committed to advocating for people with a disability. promoting and supporting their right to have the same choice and citizenship entitlements and opportunities as other members of the community – an inclusive society for all.

About the Role

The role of practice coach is integral to the delivery of Outlook’s innovative and leading-edge community-based programs.


The Practice Coach is responsible for coaching, training and mentoring Disability Support Workers, ensuring that our customers receive the best quality services they require, in a safe environment and in line with NDIS legislation.


This position involves the provision of supports to adults with a range of disabilities with personal care and complex needs and will involve manual handling, working independently and across a variety of community settings and various Outlook sites.


About you

To be successful in this position you will need:

  • Relevant qualification (desirable)

  • Excellent interpersonal skills, effective communication, and demonstrated ability to mentor, coach and train a diverse team

  • To be flexible, reliable and dependable and willing to participate in the development of leading-edge programs and service delivery tions.

  • A customer and outcomes-focused approach

  • Proficient in computer operation and software systems (eg. MS Outlook, Word, Excel)

  • Confident at decision making, critical thinking and problem solving with ability to use judgement to achieve a solution.


Mandatory requirements:

  • Previous experience in the Community, Disability or Aged Care sectors

  • Current First Aid and CPR Certification

  • Current NDIS Worker Orientation Module

  • Current NDIS Worker Screening Check

  • Current Police Check

  • Current Working with Children’s Check


Outlook is an equal opportunity employer and encourages applications from candidates of all ages, gender, culture, and abilities.

To Apply


If you are interested in joining a for purpose organisation, we would like to hear from you. Position Description is available on this link. For more information, please contact Anne McCormick, Deputy CEO, on 0418 559 724.


Alternatively, we welcome your application via


To ensure the safety and wellbeing of our people, customers, and community, and in line with Public Health Order, Outlook requires that all employees must be fully vaccinated against COVID-19 and provide evidence of same.


Outlook is an equal opportunity employer and consistent with our organisational purpose, Outlook embraces diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities and diverse backgrounds and abilities to apply for this role.


Applications close 25/02/2023.


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