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Pakenham VIC, Australia

Practice Lead / Team Leader

  • Work for one of the leading for purpose not-for-profit social enterprises

  • Attractive not-for-profit salary packing available, up to $15,900 to increase your take home pay

  • Full Time – working across various sites within Metropolitan Melbourne, including Pakenham, Narre Warren and Moorabbin

About Outlook


Outlook works towards achieving its primary vision, which is realising an inclusive society for all. Outlook promotes the empowerment of people with disabilities and experiencing disadvantage to participate in community life. Our commitment is to people having choice and enabling people with a disability to have the same rights and opportunities as other members of our community.


Outlook is a for purpose organisation, meaning we deliver important community services and runs successful and ethical businesses that fund investment back into our organisation and people. Outlook’s social enterprises, comprising our commercial businesses, contribute to further social outcomes through employment and skill development opportunities as well as positive environmental outcomes.


Discover the opportunity


Outlook's Disability Services include a range of community based activities, life skills and independent living, recreational and leisure activities, employment readiness for school leavers and in home support services.


This position is responsible for ensuring service offerings are delivered within the NDIS framework and within legislative compliance. The role will provide guidance to teams to ensure customer support plans are achieved, supervision, mentoring, coaching, development of our support worker teams and supporting our clients.


This is an exciting opportunity be part of the leadership team and enhance Outlook’s capacity to provide excellence in services in supporting the team and meeting the needs of our customers.


About you


You are a strong leader with drive and passion to see people with a disability achieve their life goals and who will embrace the values and purpose of Outlook, which includes genuine care for all.


Your experience will include supporting people with personal care and complex needs, delivering a broad range of person-centered services and knowledge and understanding of all aspects of provision of disability services in line with the NDIS framework and contract management.


You are positive, energetic, flexible and an innovative thinker who enjoys working in a faced pace environment. You will possess excellent communication, administration and problem-solving skills.

Your experience in understanding and delivering organisational outcomes, aligned to Outlook’s strategic plan will ensure success in this role.


To Apply


If this role and our business overview has made you excited for what your future could hold, we want to hear from you. Position Description is available can by following this link. For more information, please contact Anne McCormick, Deputy CEO, on 0418 559 724.


Alternatively, we welcome your application via


To ensure the safety and wellbeing of our people, customers, and community, and in line with Public Health Order, Outlook requires that all employees must be fully vaccinated against COVID-19 and provide evidence of same.


Outlook is an equal opportunity employer and consistent with our organisational purpose, Outlook embraces diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities and diverse backgrounds and abilities to apply for this role.


Applications close 25/02/2023.


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