About

Our Vision

An Inclusive Society for All

Our Purpose

To equip people experiencing disadvantage with skills and experience that will enhance their community connection and workforce participation.

Our Goal

By 2030 we are a thriving, sustainable organisation recognised as Australia’s exemplar for inclusion. We have achieved a 10x increase in our impact and we are the supplier, partner and employer of choice in our industries.

Our Values

Better Every Day – We strive to constantly improve
Achieve it Together – We are better together
Be Authentic – We say what we’ll do, we do what we say
Own Your Actions – We take ownership and act with integrity

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Our Divisions

Community Services Division

Delivering life skills, in-home care and community access support as an NDIS registered disability service provider to help our customers build independence and enrich their lives. Our disability and home care support services offer a range of programs designed to enhance the quality of life for people with disability, including daily living support, community engagement programs, and tailored therapeutic interventions. Outlook Community Centre is based in Pakenham, VIC and provides opportunities for people in the community to develop lifelong learning and skills and to build their personal empowerment and growth.

Disability & Home Care Support

Social Enterprise Division

Creating employment opportunities across the resource recovery sector. We proudly share that 70% of our workforce come from disadvantaged backgrounds. Outlook operates the largest waste management social enterprise in Australia. This innovative model not only provides essential services to the community but also offers employment opportunities to people who might otherwise be excluded from the workforce. Our social enterprises function as real-world training grounds, where individuals can gain valuable work experience while contributing to economically viable and socially responsible business operations.

Social Enterprise

Who Are We?

An Inclusive Society for All

Outlook Australia is a registered Australian charity dedicated to empowering individuals facing significant employment barriers, including people with disability and those experiencing other forms of social disadvantage. Founded in 1970, our organisation has grown to support communities in more than 20 locations across Victoria, New South Wales and Queensland. We are a collection of people driven by the belief that everyone deserves the chance to engage meaningfully in society and the workforce.

Outlook’s dual approach, combining direct social services with innovative social enterprise, enables us to achieve a sustainable model of inclusion where people living with disability or disadvantage can find a place to thrive professionally and personally.

Outlook represents what is possible when social service provision is seamlessly integrated with social enterprise. Our approach is not only about addressing immediate social needs but also about building a framework for sustainable, long-term social impact. As we look to the future, we remain committed to our vision of an inclusive society for all, where every individual can contribute to and benefit from their community.

We are passionate about lifting the ceiling when it comes to society’s misperceptions about the capabilities of some of our most disadvantaged community members. The more barriers we can remove and the more minds we can change, the better!