ContactDonate
ContactDonate

Our services

Providing tailored home and community-based support for individuals and families living in the NSW Central Coast, Greater Newcastle and Hunter regions. Our range of NDIS, TCP and My Aged Care CHSP supports are designed to empower you in living your best life.

View NDIS home & community page

NDIS home & community

Assistance with daily living, social and community participation, respite, medication management, transport, domestic assistance, garden maintenance and more!

Learn more
View CHSP domestic support page

CHSP domestic support

Help around the home for a clean & organised environment. Our CHSP services support older residents to retain their independence at home for longer.

Learn more
View TCP transition care program page

TCP transition care program

Helping you recover well after leaving hospital. Our TCP supports help you regain strength, mobility and confidence in the comfort of your home.

Learn more
View Work or volunteer with us page

Work or volunteer with us

Build a fulfilling and challenging career at Outlook Australia, with a variety of domestic and direct support roles and volunteer opportunities available in NSW and Vic.

Learn more
Highlight Image for Support across the Central Coast, Newcastle and Hunter

Support across the Central Coast, Newcastle and Hunter

Live life the way you choose

Our NSW team supports people at home and in the community with practical, flexible services that help people live safely, confidently and independently. We work with participants, older people, families, carers, support coordinators and health professionals to understand each person’s needs and put the right supports in place.

Our wide variety of services are provided by skilled and qualified direct support workers and domestic homecare workers. You can combine services and use them at any frequency you like; we will work with you to ensure that your support meets your unique needs.

Our services are available across the NSW Central Coast, Greater Newcastle, Maitland and Hunter regions. Contact our team to confirm whether we can support you in your suburb.

Contact us on 1300 617 649 or intake@outlookaust.org.au or complete our online contact form to find out how we can tailor supports to help you build and retain your independence at home. Or visit us at 247 The Entrance Rd, The Entrance NSW.

Get in touch

Online enquiry

What happens after you enquire?

When you contact Outlook Australia, our Intake and Access Lead will ask about your support needs, location, funding and preferred schedule. We will confirm whether our services are available in your area and explain the next steps for NDIS, CHSP or TCP supports.

  1. Submit an enquiry or contact our NSW team.
  2. Tell us about your needs, goals, location and funding pathway.
  3. We confirm service availability and next steps.
  4. If Outlook is the right fit, we work with you, your family, support coordinator, assessor or health professional to put supports in place.
  5. We review your supports and keep in touch regularly to make sure your supports still work for you.

FAQ - Frequently asked questions

Outlook provides services across the NSW Central Coast, Greater Newcastle, Maitland and Hunter regions. Contact the team to confirm availability in your suburb.

Outlook provides NDIS home and community support, CHSP domestic support and TCP transition care support.

Yes. Families, carers, support coordinators, assessors and health professionals can contact Outlook to discuss service availability and next steps.

Our NSW office can be found at 247 The Entrance Road, The Entrance NSW. Outlook’s NSW team can be contacted by email at outlook@outlookaust.org.au or by phone on 1300 617 649.

Photo of story provider

Lorraine's story

‘I recently turned 80 and I’m enjoying it despite aches, pains and limitations. Like my friend said, ”it’s better than the alternative, so celebrate it as an achievement!” I love to read, I am a keen bible student, and I love quizzes socialising and organising. One of my great pleasures every week is visiting my dear friends in the local nursing home. I have had the pleasure of meeting to meet two lovely girls from Outlook who help me with all those jobs that I find so difficult to do these days. It is a blessing to know that when visitors come, my house is nice and clean.’

Subscribe for updates from Outlook Australia

    Menu

    Search Outlook Australia

    The Outlook Australia website is not compatible with Internet Explorer. Please use a modern browser such as Chrome, Firefox, Edge, or Safari for the best experience.